Refund & Terms Policy

Last updated: November 2026

These policies govern subscriptions to ShipDigest Pro and use of the ShipDigest service at shipdigest.com.

Subscription terms

• ShipDigest Pro is billed monthly in USD through Creem, our Merchant of Record.
• Subscriptions automatically renew unless canceled before the next billing date.
• You can cancel or update your payment method at any time from the billing portal.

Refund policy

• If you are not satisfied with Pro, contact us within 14 days of your first payment for a full refund of that payment.
• Refund requests after 14 days are considered on a case-by-case basis.
• Refunds are processed through Creem and may take 5–10 business days to appear on your statement.

Service disclaimer

ShipDigest is provided “as is” without warranties of any kind. The generated post drafts are starting points; you are responsible for reviewing and publishing content on your own channels.

Changes

We may update these terms from time to time. Continued use of the service after changes means you accept the updated terms.

Contact

For billing or refund questions, contact us at shipdigest@sina.com or visit shipdigest.com.